Frequently Asked Question

FRM220-NMC password reset
Last Updated 2 years ago

The NMC has no 'back door' or a secret 'super user' password.

The recovery method is to do a special filesystem upload into the flash from local console and bootloader, which upon rebooting will clear the password, which is stored in non-volatile EEPROM. Then, again, via local console and bootloader, write the correct software image to the NMC flash. The NMC can then be booted normally and logged in without password.

Download the password reset package with instructions from here:

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